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At 1977bet, your personal data belongs to you — and this policy explains exactly what we collect, why we collect it, and how you can review or update it at any time. Access to our platform and the scope of this policy depends on your local law and eligible region.
When you open an account with us, we collect the details you submit during registration — your name, contact information, and any payment identifiers you link to your wallet. For Bangladesh members who connect Nagad, Rocket or bKash to their account, we record the transaction reference tied to each deposit or withdrawal request; we do not store your full mobile banking PIN or password at any point. We also gather technical data automatically: your device type, browser session identifiers, and the pages you visit inside the lobby. This helps us keep your session active and consistent across mobile and desktop. We use this data to operate your account, process wallet transactions, respond to support requests, and detect unusual activity on your session. We do not sell your personal information to any outside party, and we do not share it with third-party marketing services without a clear basis. Where our platform uses external game content from studios such as PG Soft or Pragmatic Play, those providers receive only the data needed to run the game session — nothing more. Availability of these services depends on your local law and the eligible regions we serve.
Transaction references linked to your bKash deposit or withdrawal are recorded in your account history, visible after login.
Nagad transfer identifiers are stored against your session record for verification and dispute support purposes.
Rocket payment references appear in your wallet log. We do not retain your Rocket account PIN or full mobile number beyond what registration requires.
This policy governs data we collect directly through the 1977bet platform — your account, wallet, support interactions and lobby activity. It does not govern services or websites that sit outside our direct control, even if you reach them through a link on our pages. Understanding the boundary helps you know exactly who holds which data and who to contact when you have a question.
All personal data collected during registration, login and account verification falls within this policy. You can review what is held by visiting your account dashboard after login.
Deposit and withdrawal records processed through bKash, Nagad or Rocket are covered here. The mobile wallet providers themselves operate under their own separate privacy terms.
Game session data generated inside the lobby — including bet history and session duration — is captured under this policy and is accessible through your account history page.
Links to external sites, payment apps or game studio portals take you outside our policy boundary. We have no control over data handling on those external pages.
You hold real, actionable rights over the data we keep about you. Start by logging into your account — your profile page shows the core details we hold, and you can update your contact information directly from there without contacting support. If you notice something that needs correcting but cannot change it yourself, our support channel handles correction requests. We aim to respond to a data correction or access request within a reasonable period; the current response window is shown on the contact page. For a full copy of the data we hold against your account, submit a written request through the support form and confirm your identity. If you want to close your account and have your records reviewed for deletion, that request also goes through the same support form. Eligibility for certain data actions depends on the applicable laws in your region.
Log in and open your account dashboard. Your profile, wallet history and session records are displayed there, grouped by date.
Update your name, contact number or linked payment identifier directly in your profile settings. Changes take effect on your next login session.
Use the support form to ask about any data point we hold. Confirm your registered account details in the message so we can locate your record without delay.
To request a full data summary or account closure, submit a written request through support. We will confirm receipt and outline the next steps from there.
Any question about this policy — whether it is about a specific data point, a wallet transaction record or a correction request — can be directed to our support team. Use the channel that suits you; all routes connect to the same team that handles account and data queries.
Submit a privacy or data query through the support form on our contact page. Include your registered account email so we can match your request to your record quickly.
Open the live chat widget from any page inside your account. Describe your privacy concern and the agent will log a formal request on your behalf if needed.
Send a written query to our support email address, listed on the contact page. Written email requests are the preferred route for data deletion or full data-copy submissions.
We keep your data only for as long as your account is active or as required for the transaction records tied to your Nagad, Rocket or bKash activity. After that retention period, records are reviewed for deletion or anonymisation. We use cookies to maintain your session state inside the lobby — not for cross-site advertising profiles. You can adjust cookie preferences through your browser settings at any time. Account access is protected through login credentials you set; if you believe your login details have been exposed, use the password reset path on the login page immediately and then contact support to flag the concern. Any request to change the contact details on your account requires identity confirmation before we process it.
We hold account and transaction records for the period required by platform operations and applicable rules. Once that period ends, records are flagged for deletion or anonymisation on our next scheduled review.
Cookies on 1977bet keep your lobby session active and remember your language preference. They are not used to build advertising profiles or shared with external ad networks.
Your login credentials are the primary protection for your account data. Reset your password immediately through the login page if you suspect any unauthorised access, then notify support.
When we update this policy, the revised version is published on this page with the effective date noted at the top. Continued use of your account after the update date indicates acceptance of the revised terms.
These are the questions we hear most often from account holders in Bangladesh about how their data is handled on 1977bet. If your question is not answered here, the support form on our contact page is the fastest route to a specific answer.
We collect the name, email address, contact number and payment identifiers you provide during registration. If you link bKash, Nagad or Rocket to your wallet, the transaction reference for each transfer is also stored against your account record.
We do not sell your data. Game studios such as PG Soft and Pragmatic Play receive only what is needed to run a game session. Payment processors receive only the transaction reference. No data goes to external marketing services without a lawful basis.
Log in and open your account dashboard. Your profile details, wallet history and session records are all displayed there. For a full structured copy of your record, submit a written request through the support form and confirm your account identity.
Yes. Basic details like your contact number can be updated directly inside your profile settings after login. For changes that affect your registered name or linked payment identifier, contact support — identity confirmation is required before we process those edits.
Transaction and account records are held for the period required by our platform operations and any applicable rules. After that window, records are reviewed for deletion or anonymisation. The current retention period is stated in your account closure confirmation.
Yes — transaction references generated through bKash, Nagad or Rocket within our platform are covered by this policy. The mobile wallet providers themselves operate under their own separate terms; those are outside our policy boundary.